Privacy Policy

                   Privacy Policy

Last updated: October 31, 2025

Welcome to Misunderstood (referred to as “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.misunderstood.in, make a purchase, or interact with our services.

By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information

When you make a purchase or create an account, we may collect:

• Full Name 
• Email Address
• Phone Number
• Billing & Shipping Address
• Payment Information (processed securely via third-party gateways)

b. Non-Personal Information

We automatically collect certain data when you browse our site, such as:

• IP address 
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and referring URLs

c. Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

• Improve website performance 
• Personalize your shopping experience
• Analyze user behavior for insights and marketing

You can control cookies through your browser settings, but disabling them may affect some features of our site.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders 
• Send updates on your purchase and shipping
• Provide customer support
• Improve website experience and usability
• Send marketing emails, offers, or newsletters (only if you opt-in)
• Prevent fraudulent transactions and ensure site security

3. How We Share Your Information

We do not sell or rent your personal information. We may share data only with:

• Service providers (e.g., payment gateways, logistics partners, analytics tools) 
• Legal authorities (if required by law or to protect our rights)
• Marketing platforms (only for users who have consented to receive updates) 

Each third party is contractually obligated to protect your data and use it only for the intended purpose.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. While no method of online transmission is 100% secure, we take all reasonable steps to safeguard your data.

5. Your Rights & Choices

You have the right to:

• Access, correct, or delete your personal data 
• Withdraw consent for marketing communications
• Request information on how your data is processed

To exercise these rights, contact us at support@misunderstood.in.

6. Email & Marketing Communication

By subscribing to our newsletter or placing an order, you may receive updates or promotions. You can opt out anytime using the “Unsubscribe” link in our emails or by contacting us directly.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies before sharing any personal data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date. We encourage you to check this page periodically for updates.

9. Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy, please contact us at:

📧 support@misunderstood.in
🌐 https://www.misunderstood.in